We have now launched to the general market (beyond our initial flagship customers)!
Please see the attached link to the website describing our VERSO software.
VERSO is a reverse logistics portal; automating the key functions of Returns (RMA) Management, Spare Parts Ordering, Field Services and Trouble Reporting.
Our differentiation includes:
- Focus on improving the customer experience through a single portal to manage these common reverse logistics functions
- High level of flexibility to accommodate multiple workflows, customers, locations, needs, etc.
- Automation of the process through data interface with supporting ERPs and other systems
- Both Software as a Service (SaaS) and traditional on premise delivery options
The about approach enables VERSO to be the ideal solution for manufacturers, distributors, and dealers that need a solution to:
- gain efficiencies and reduce cost
- improve the experience of their customers
- gain visibility to their reverse supply chain activities
- encourage customer retention and additional revenue generation
Please feel free to provide your feedback when you have time,